I design and build voice agents, AI chatbots and business automations around the way your company already works—helping you respond faster, capture more opportunities and spend less time on manual tasks.
Built directly with Lahiru—from workflow strategy to deployment.
Custom phone agents that answer inbound calls, qualify leads, handle common questions, follow up with prospects, transfer urgent calls and book appointments.
Website assistants that turn visitors into conversations, answer business-specific questions, capture lead details and guide people toward the right next step.
Custom workflows that connect your existing tools and remove repetitive work across email, forms, documents, approvals, reporting and internal operations.
A real estate outreach team paid workers based on screenshots submitted by email. Reviewing every submission manually was slow and made it possible for the same screenshot to be submitted more than once.
From identifying the bottleneck to improving the live system, every project follows a clear, collaborative process.
I map the current workflow, identify bottlenecks and understand where leads, time or revenue are being lost.
I define the system architecture, conversation logic, integrations, safeguards and human handoff points.
I build the solution around the company's existing tools and test it against realistic business scenarios.
I connect the production systems, monitor real usage and improve the workflow using actual performance data.
Explore how different tools work together across the systems I build. The final architecture is always adapted to the business workflow.
Inbound or outbound calls
Selected feedback on the systems, collaboration and implementation process.
Several of these projects were delivered through Synadel, where I lead development.
“He's really ahead of the curve when it comes to workflow automation and making custom agents.
“We hired Synadel to build our complete business tech stack, and the results exceeded our expectations. They designed a modern, high-converting website, developed a custom CRM tailored to our workflow, and integrated an AI chatbot that captures leads 24/7 and automatically sends every inquiry directly into our CRM. Everything works together seamlessly, making it incredibly easy to manage customers, follow up on leads, and keep our business organized. The entire system feels fast, professional, and built specifically for the way we operate. Special credit to Lahiru for his outstanding development work and attention to detail in bringing the platform to life.
“This company completely transformed our online presence. They built two of the most clean, modern websites that truly represents our company and makes it easy for potential customers to understand our services and get in touch. The site is fast, professional, mobile friendly, and has already helped us make a stronger first impression with clients. The entire process was smooth from start to finish, and it was clear they genuinely cared about delivering a quality product. Lahiru did an outstanding job on the development side — every feature worked exactly as promised, and the finished website exceeded our expectations. We highly recommend Synadel to any business looking for a custom website that stands out.
Every project is built with care, clarity and long-term thinking.
I'm Lahiru, a software engineering graduate and AI systems builder focused on practical business automation. I design custom voice agents, chatbots and operational workflows that help businesses capture opportunities, reduce repetitive work and connect the tools they already use.
I work directly across strategy, conversation design, automation logic, integrations, development and testing. My goal is not to force a business into a generic AI product. It is to understand how the company operates and build a reliable system around that reality.
Custom AI voice agents, chatbots and backend automation workflows — systems that answer calls, chat with website visitors, verify submitted work, or move data between the tools a business already uses, instead of off-the-shelf software.
It depends on the number of call flows, integrations (calendar, CRM, phone provider) and how much conversation logic is needed. Most projects are scoped after a discovery call rather than priced from a fixed menu, since a receptionist agent and a sales-qualification agent need very different amounts of work.
Small single-workflow automations (like the screenshot-verification system in the case studies) can ship in one to two weeks. Voice agents and chatbots with multiple integrations typically take three to six weeks from discovery call to a working, tested system.
Yes. Systems are built around the tools a business already runs on — Google/Outlook calendars, common CRMs, spreadsheets, inventory feeds and email — rather than requiring a switch to new software.
Yes. Every agent built includes an escalation path — transferring calls to a human, flagging a chat for follow-up, or routing a lead to the right person — so the AI handles the routine work and people handle the judgment calls.
Both are available. Some clients need a single system built and handed off; others keep an ongoing relationship for monitoring, adjustments and adding new workflows as the business changes.
Tell me where your business is losing time, missing opportunities or relying on repetitive work. We'll explore whether a custom AI system makes sense.
No generic sales presentation. We'll discuss the actual workflow.